About shipping

We understand that shipping is a concern for you, so here's some information about our shipping process:

We ship to 99% of countries and regions worldwide. If you are from a remote location, please contact us in advance.

We use the most optimal shipping method by default, which takes approximately 7-15 days and has a tracking number. This method has a relatively low cost.

If you prefer to use commercial express shipping services like DHL, UPS, FedEx, or Aramex, please contact us. These services usually take 5-7 days but have higher fees.

After you place an order and pay for it, we require 1-2 days to prepare your product. This includes contacting the factory, quality checking, packing, and sending the package. You will receive a tracking number once the package has been dispatched. If you don't receive the tracking number, please contact us promptly.

We are not responsible if your package cannot be delivered due to an incorrect address or phone number. If your package is not lost, you will need to pay a re-delivery fee, which varies by country and region. We are not responsible for lost packages.

Our packages are generally not intercepted by customs, but if they are, we will resend them.

If you have any questions or concerns about shipping, please don't hesitate to contact us. We are always happy to help!

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